12/3/24 UPDATE Scam Alert: Stay Alert Against Utility and Contractor Impersonators
On Dec. 1, 2024, at approximately 10:55 a.m., officers from Day-shift patrol responded to the 7100 block of Hyatt Street after a caller reported seeing three individuals wearing high-visibility vests without any markings walking around a neighbor's home. The caller mentioned that they approached the individuals to inquire about their presence at the house, but one of the subjects responded by cursing at the caller. The caller also stated that they contacted several utility companies, none of which had employees in the area at that time. Following a subsequent confrontation with the caller, the three subjects quickly left the area in a black SUV with no markings. Responding officers took photographs and filed a report regarding the incident. Additionally, APD became aware of multiple reports of similar suspicious behavior in residential neighborhoods.
On Dec. 2, 2024, APD issued a Scam Alert, warning citizens about the matter and reminded residents to contact the department if they had any concerns. The following day, Dec. 3, 2024, Day-shift patrol officers responded to a call in the Independence Park area related to the case. Upon arrival, officers made contact with individuals who identified themselves as subcontractors for a larger company conducting work in the area. The individuals showed their identification and explained the nature of their work. APD then reached out to the company to verify the subcontractors' presence in the area. The company confirmed the officers' understanding of the situation. Furthermore, the company stated that they would provide branded visibility gear for their subcontract workers to prevent any future misunderstandings with local homeowners.
APD Case: 24-37247
ORIGINAL: 12/3/2024
We have received reports of incidents in which individuals are impersonating utility workers or contractors. These scammers often wear high-visibility vests and may claim to represent local utility companies or home improvement contractors.
Here's how to protect yourself:
VERIFY ID: Always ask for identification. Legitimate workers will carry company-issued badges. Don't hesitate to call the company using a verified phone number to confirm their identity.
CHECK FOR OFFICIAL UNIFORMS AND VEHICLES: Be cautious of anyone who doesn't arrive in a recognizable company vehicle or does not wear an official uniform.
DO NOT PROVIDE PERSONAL INFORMATION: Never share personal details, such as your Social Security number or banking information, with someone at your door, regardless of their claims.
TRUST YOUR INSTINCTS: If something feels off, it probably is.
REPORT SUSPICIOUS ACTIVITY: If you suspect someone is impersonating a worker, call 311 to report it. If it is an emergency, call 911. Provide as much information as possible, including descriptions and license plate numbers.
Under no circumstances should you confront the individual(s) yourself. Always contact law enforcement and report it!
Remember, legitimate utility and contractor work is often scheduled and can be verified through the company's customer service line.
Stay vigilant and protect yourself and your loved ones from scams
